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Delivery Info

Free Shipping

For a limited time, Xezo.com offers FREE ground shipping by UPS to all destinations within the continental U.S.  All ground shipments are insured with tracking information provided. For limited time Xezo.com offers FREE shipping by the U.S. Postal Service to Alaska and Hawaii.  All shipments are insured.  Please note that we cannot ship to P.O. boxes.
 We ship within two business days after receiving payment (weekends and holidays excluded). Our shipping cut-off time is 1 p.m. CST.  We ship products Monday through Friday only.For Limited Time Xezo.com offers FREE shipping to APOs and FPOs
Deliveries to APOs and FPOs are shipped using the US Postal Service.
Orders are fully insured in transit. Delivery time is usually five (5*) business days from the time your package leaves our warehouse (UPS ground service). Please note that we cannot ship to P.O. Boxes.
For your protection, high value orders may not be delivered without an authorized signature. If you cannot be available to sign for your package, then please be sure that an adult who is authorized to sign for your package will be available at the designated shipping address. Customers will be charged a fee of $15 USD to reroute a package once it has been released to our carriers.

*Business day delivery service excludes Holidays & Weekends.

Refusal of Delivery

If a package is refused for delivery, the customer will be responsible for actual shipping charges incurred by Xezo.com. Once we receive the package back in our warehouse, then we will issue a credit to the original credit card for the purchase price less the actual shipping cost of shipping the package to you. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion.  This does not apply to packages that appear to be damaged in shipping.

Incorrect Shipping Address Provided

Packages that are returned because of an incorrect address provided by the customer will be subject to additional shipping charges. When we receive the package in our warehouse, we will issue a credit to the original credit card for the purchase price less the actual shipping cost incurred by Xezo.com. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. Requests for packages to be shipped again will be subject to actual shipping charges.